Contact Us
Sales
Clearance Support
Our support team is available 24/7, including holidays.
Need to check the status of your shipment?
Visit Livingston’s Clearance Tracker
to check entry status prior to arrival.
SMS / Text:
* Include PAPS (SCAC / Bill of Lading) or Cargo Control Number (PARS) information.
Email Us:
* Please include U.S. Inbound PAPS (SCAC / Bill of Lading) or Canada Inbound Cargo Control Number (PARS) information within the subject line and body of the email.
* We can also search for your shipment by waybill and tracking number.
* Should the information not be available, please contact your vendor or carrier for assistance.
NOTE:
- This email is for shipment status inquiries only.
- Shipments can neither be processed nor forwarded via this email.
- For processing, please email [email protected] or [email protected] - do not copy [email protected], or your request may go unanswered.
- Abuse of this email could result in blocked status from future inquiries.
Need to send documents to Livingston to clear a shipment?
Shipments bound for Canada
(U.S. to Canada)
Fax 1-866-548-4685
Email [email protected]
Shipments bound for the U.S.
(Canada to U.S.)
Fax 1-877-548-7277
Email [email protected]
Carriers stay informed and connected on the road.
Explore our Carrier resources page
Access free updates on U.S. - Canada border information, delays, checklists and answers—everything you need to keep moving.
Visit Carrier Corner
Have questions or concerns?
Call Clearance Support at:
Client Services
Invoice, billing, payment, and other inquiries
Shipping to Canada
Canadian Customs Brokerage
Call 1-855-225-5544
Email [email protected]
Canadian Freight Forwarding
Call 1-888-810-4555
Shipping to the U.S.
U.S. Customs Brokerage
Call 1-855-225-5548
Email [email protected]
U.S. Freight Forwarding
Call 1-800-837-1063
Other Services
Vehicle Transportation
Call 1-800-282-9892
Business Process Services
Call 1-877-661-0663
Insight® and TradeSphere® technical support
Call 1-800-291-7993
Service Locations
Find a service location near you.
Livingston has you covered no matter your location or the size and scope of your business. We have over 85 offices located at key border points, seaports, airports, and other strategic locations in the United States, Canada, Mexico, Europe, and the Far East. Download our complete office and location directory to find the location that best meets your needs.
Looking for more information?
Complete our online form and a Livingston representative will contact you shortly.
